Last Updated: 21st November, 2025

Optimus Pro Contracting & Engineering Services Ltd is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit optimusprocess.com ("Website"). By using our Website, you agree to the practices described in this Policy.

1. Information We May Collect - We may collect the following types of information:
* Personal Information: Name, email address, contact details, and any information you voluntarily submit through forms or inquiries.
* Usage Data: IP address, browser type, pages visited, device information, and other analytics data.
* Cookies & Tracking Data: Information collected through cookies to improve functionality and performance. (See our Cookies Policy.)

2. How We Use Your Information - We use the information we collect to:
* Provide, operate, and improve our Website
* Respond to inquiries and provide customer support
* Communicate updates, newsletters, or marketing content (where permitted)
* Analyze Website usage and enhance user experience
* Maintain security and prevent fraud

3. Sharing Your Information - We do not sell your personal information. We may share data with:
* Trusted service providers (e.g., hosting, analytics, email delivery)
* Legal authorities if required by law
* Third parties only when necessary to operate our Website or with your consent
All third-party partners are required to protect your information in accordance with applicable privacy laws.

4. Data Security - We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Rights - Depending on your region, you may have the right to:
* Access, correct, or delete your personal information
* Limit or object to certain processing activities
* Withdraw consent (where applicable)
* Request a copy of your data
To exercise your rights, please contact us using the details below.

6. Data Retention - We retain personal information only as long as necessary to fulfill the purposes described in this Policy or to comply with legal obligations.

7. External Links - Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

8. Updates to This Policy - We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us - For questions, requests, enquiries or concerns about this, you can contact us directly via our details as published on our contact us page or send us an official email directly to legal@optimusprocess.com.